Our Approach to Custom Home Remodels
Quality
The mark of true quality is not just evident when a project is complete but should be evident throughout the entire building process. TCC’s commitment to quality is accomplished through multiple avenues including hiring excellent skilled Trade Partners, using the best materials available, and by setting consistent expectations for the staff, homeowners, and all those involved. As a result, we consistently produce quality work, and we pride ourselves on a low call back percentage. That being said, should the occasional issue arise, we’re ready and willing to mobilize and make right what isn’t.
Integrity
Building trust throughout the project is vitally important to the staff at TCC. We want homeowners to know that we will be people of our word and that we do what we say. Developing a reputation for honesty and integrity takes hard work in a field so damaged by dishonest business practices. To accomplish this, we strive to maintain open lines of communication throughout the building process, keeping our homeowners aware every step of the way. We are not perfect and never will be; however, our desire to do the “right thing” will remain consistent no matter what.